Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
MY HEALTH ONLINE - Register for the My Health Online internet service to request repeat medication and/or book appointments online. Please ask at reception for a registration form and return the completed form along with photo ID.
MY HEALTH TEXT - Please update the practice with your correct mobile telephone numbers. We can then send you text messages for appointment reminders and clinic appointment invites using this service. Also you are able to cancel your appointments using the appointment reminder text messaging service.
Open Access Clinic Information
Visits at home are designed for the truly house bound and terminally ill. While we appreciate the difficulties this can cause, there are few circumstances in which someone is really too unwell to come to the surgery, especially so with children.
Equipment at the surgery enables us to provide a more thorough examination than at home.
Also, we are able to see an average of 4 patients at the surgery for each home visit. Offering transport to friends or neighbours when they need to visit the doctor is a “good deed” which we might all remember. If you do need a visit at home, please telephone before 10 a.m. if possible
If you need a doctor in an emergency please telephone:
and be prepared to give as many details as possible.
Emergencies will, of course, be given priority at all times. Do remember that people can become suddenly and extremely unwell. In such circumstances it will be more appropriate to contact the Ambulance Service on 999. We do try and see very sick children as soon as they arrive at the surgery without them having to wait. Please bare with us if this causes delay to your appointment.
When it's URGENT but not life threatening please phone:
NHS Direct Wales and your local GP out-of-hours service now share this easy to remember number.
It's free and will help you find the right advice, support and treatment.
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